Privacy Policy
Effective Date: 7/31/2025

Kerst Orthodontics ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the “Site”), including any information you may provide through the Site when you schedule an appointment, complete a contact form, or use any of our online services.

We are committed to protecting your privacy in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where relevant.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name

  • Contact information (email address, phone number, mailing address)

  • Date of birth

  • Health or dental insurance details (if submitted through forms)

  • Medical or dental history (when applicable)

  • Any other information you voluntarily submit

b. Automatically Collected Information

When you visit our Site, we may collect:

  • IP address

  • Browser type and operating system

  • Date and time of visit

  • Pages you viewed

  • Referring website

We use cookies and similar technologies to enhance your experience and analyze usage of our Site.

2. Use of Your Information

We may use the information we collect for purposes such as:

  • Scheduling appointments

  • Responding to inquiries or messages

  • Providing information about our services

  • Processing insurance verification or treatment requests

  • Complying with legal obligations

  • Improving our website functionality and user experience

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

We may share your information:

  • With service providers assisting us in operating the Site or providing services to you (e.g., appointment booking, hosting, analytics)

  • As required by law, regulation, or legal process

  • With your written consent, as required under HIPAA

4. HIPAA Compliance

As a healthcare provider, we comply with HIPAA regarding the use and disclosure of protected health information (PHI). Any PHI collected through this Site will be handled in accordance with our Notice of Privacy Practices, which is available at our physical office and upon request.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Your Rights and Choices

You may contact us to:

  • Access or correct your personal information

  • Request deletion of your data (subject to legal exceptions)

  • Opt out of communications

  • If you wish to be removed from receiving future communications, you can opt out by texting STOP.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Kerst Orthodontics
8789 Line Avenue
Shreveport, Louisiana 71106
Phone: 318-865-1600